Terms and Conditions
Last Revised: June 26, 2026
1. Welcome to DapperTails Mobile Pet Grooming
These Terms and Conditions ("Terms") are entered into by and between you and DapperTails, LLC ("DapperTails," "we," "us," or "our"). These Terms govern your access to and use of www.dappertailsmobile.com and related customer-facing pages, forms, booking inquiries, and service-related communications (collectively, the "Website"). By using the Website, you agree to these Terms and to our Privacy Policy at https://www.dappertailsmobile.com/privacy-policy, which is incorporated by reference. If you do not agree, do not use the Website.
2. Website Use and Eligibility
The Website is intended for customers and prospective customers seeking information about DapperTails Mobile Pet Grooming services, locations, appointments, and related support. You may use the Website only for lawful, personal, and non-commercial purposes. By using the Website, you represent that you are at least 18 years old or are using the Website with the involvement of a parent or legal guardian, and that you have authority to provide any information you submit through the Website.
3. Service Requests and Availability
Submitting a contact form, appointment request, or other inquiry through the Website does not guarantee service availability or confirm an appointment. Appointments, service windows, pricing, and availability may vary by location and are subject to confirmation. We may contact you to confirm details, reschedule, follow up on missed calls, or provide service-related updates.
4. SMS Communications Terms
DapperTails Mobile Pet Grooming may send informational and customer-care text messages related to your inquiry, appointment, or services. These messages may include appointment scheduling, appointment confirmations, reminders, ETA or arrival updates, status notifications, missed-call follow-up, customer support, and post-service follow-up. This messaging program is intended for informational and customer-care communications, not mass marketing blasts.
You may opt in to receive service-related text messages by requesting service, contacting a DapperTails location, texting us first, calling us and agreeing to continue the conversation by text, or submitting a contact or booking form with your phone number for service-related communication. Consent to receive text messages is not a condition of purchase.
Message frequency varies based on your interaction with us and your service needs. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. After you opt out, you may receive one final confirmation text confirming your opt-out request.
For help or support regarding text messages, contact us at info@dappertailsfranchising.com or 631-742-5633.
We do not sell or share SMS opt-in data or consent with third parties for their own marketing purposes. We may use service providers to help deliver text messages and support our customer communications, subject to our Privacy Policy and applicable law.
5. Privacy
All information we collect through the Website, including information submitted through forms, booking requests, account activity, and customer communications, is subject to our Privacy Policy. By using the Website, you consent to our collection, use, and disclosure of information as described in the Privacy Policy.
6. Accounts and Information You Provide
If you create an account, submit a form, request service, or otherwise provide information through the Website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. We reserve the right to suspend or terminate access if information provided is inaccurate or if the Website is used in violation of these Terms.
7. Intellectual Property Rights
The Website and its contents, features, functionality, text, graphics, logos, images, videos, software, and design are owned by DapperTails, its licensors, or other providers and are protected by intellectual property laws. These Terms permit you to use the Website for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, or transmit Website content except as permitted by law or with our prior written consent.
8. Prohibited Uses
You agree not to use the Website:
- In violation of any applicable law or regulation.
- To submit false, misleading, or fraudulent information.
- To interfere with the Website's operation or security.
- To attempt unauthorized access to any part of the Website, related systems, or accounts.
- To send spam, malicious code, or harmful content through or in connection with the Website.
- To impersonate DapperTails, a DapperTails representative, or any other person or entity.
9. Third-Party Links and Tools
The Website may contain links to third-party websites, booking tools, payment processors, maps, social platforms, or other services that we do not control. We are not responsible for the content, policies, or practices of third-party services. Your use of those services is governed by their own terms and policies.
10. Disclaimer of Warranties
The Website and all content, features, and services made available through it are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, DapperTails disclaims all warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and availability. We do not warrant that the Website will be uninterrupted, error-free, secure, or free from harmful components.
11. Limitation of Liability
To the fullest extent permitted by law, DapperTails and its affiliates, licensors, service providers, and representatives will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the Website or related communications. To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Website will not exceed the greater of $100 or the amount you paid to us, if any, for the specific service giving rise to the claim.
12. Indemnification
You agree to defend, indemnify, and hold harmless DapperTails, its affiliates, licensors, service providers, and representatives from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your misuse of the Website.
13. Changes to These Terms
We may revise these Terms from time to time in our sole discretion. Changes are effective when posted on this page unless otherwise stated. Your continued use of the Website after revised Terms are posted means you accept the changes.
14. Governing Law
These Terms and any dispute arising out of or related to the Website or related communications will be governed by the laws of the State of New York, without regard to conflict of law principles, except to the extent superseded by applicable federal law.
15. Contact Information
Questions about these Terms or our Website may be sent to info@dappertailsfranchising.com or by phone at 631-742-5633.