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Vet Telehealth Offered
by DapperTails

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Vet Telehealth
Offered by DapperTails

Expert Veterinary Care, Anywhere You Are

Give your pet the care they deserve - without leaving home. Vet Telehealth connects you with licensed veterinarians for real-time video consultations, advice, and follow-up care, all from your phone, tablet, or computer. Whether you need urgent guidance, behavioral advice, or a second opinion, our telehealth service brings trusted veterinary expertise straight to your living room.

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Convenient Access

Skip the drive and the waiting room. Get answers and peace of mind from the comfort of your home with immediate 24/7 access to licensed veterinarians. Book appointments that fit your busy life—day, evening, or weekend.

Licensed Professionals

All consultations are with experienced, licensed veterinarians. Discuss your pet’s unique needs, receive tailored recommendations, and get digital prescriptions when appropriate.

Secure & Private

Our telehealth platform is secure and encrypted, ensuring your information stays confidential.

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How It Works

  • Sign Up or Sign In: Create your secure account or log in to access telehealth services.

  • Book Your Appointment: Choose a time that works for you. Same-day appointments are often available.

  • Connect with a Vet: Join your video call from any device. Share photos, videos, or your pet’s medical history as needed.

  • Get Expert Advice: Receive clear guidance, treatment recommendations, and follow-up instructions.

  • Ongoing Support: Message your vet with follow-up questions or schedule additional appointments as needed.

What can we help with?

  • Skin issues, rashes, or allergies

  • Digestive problems (vomiting, diarrhea)

  • Behavioral concerns

  • Post-surgical follow-up

  • Medication refills and questions

  • General wellness and nutrition advice

  • And more!

    Note: Telehealth is not a substitute for emergency care. If your pet is experiencing a life-threatening emergency, visit your nearest veterinary hospital immediately.

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  • What services do you offer?
    DapperTails Mobile Grooming provides a range of grooming services, including bathing, hair cutting, nail trimming, ear cleaning, and de-shedding treatments. We also offer specialized services tailored to specific breeds and individual pet needs.
  • How do I book an appointment?
    You can easily book an appointment through our website, by calling us directly, or by sending us a message on our social media channels. We recommend scheduling at least a week in advance, especially during peak seasons.
  • What are your hours of operation?
    Our standard hours of operation are Monday to Friday from 8:00 AM to 5:00 PM and Saturday & Sunday from 8:00 AM to 5:00 PM. We also offer flexible scheduling options upon request.
  • How long does a grooming appointment take?
    The duration of a grooming appointment can vary based on the size of the pet, the type of grooming services requested, and the pet’s behavior. On average, appointments range from 30-90 minutes
  • Do you require vaccinations?
    Yes, we require all pets to be up-to-date on their vaccinations for their safety and the safety of other pets. Please provide proof of vaccination when scheduling your appointment.
  • What if my pet has special needs or health issues?
    We understand that some pets may have special needs or health concerns. Please inform us during the booking process, and we will do our best to accommodate your pet’s specific requirements. A Special handling fee may apply.
  • Is your grooming van equipped with everything needed?
    Yes, our mobile grooming vans are fully equipped with all necessary grooming tools, products, and facilities to provide a comprehensive grooming experience right at your doorstep.
  • What payment methods do you accept?
    We accept various payment methods, including cash, credit/debit cards, and mobile payment options. Payment is processed at the end of each grooming appointment.
  • What is your cancellation policy?
    We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. This allows us to accommodate other clients. Cancellations made with less notice may be subject to a cancellation fee.
  • How do you ensure the safety of my pet during grooming?
    Our groomers are trained to handle pets safely and compassionately. We use appropriate restraint techniques and equipment, conduct health checks before grooming, and follow strict hygiene protocols to ensure a safe experience.
  • Can I stay with my pet during grooming?
    We recommend that pet owners allow their pets to be groomed without their presence to help reduce anxiety and distractions. However, if you prefer to stay, we will accommodate your wishes as best as we can.
  • What should I do to prepare my pet for grooming?
    To prepare your pet for grooming, ensure they are comfortable and familiar with the grooming process. A brief walk before the appointment can help expend excess energy. You can also brush your pet’s coat to reduce matting.

Ready to Get Started?

Your pet’s health is just a click away. Experience veterinary care reimagined—anytime, anywhere.

  • Sign Up NowCreate your free account to access Vet Telehealth and book your first appointment.

  • Already have an account? Sign In to schedule or join your next telehealth visit.

  • Questions?Contact our team for more information or help getting started.

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