Privacy Policy

Last Revised: June 9, 2026

DapperTails LLC (“DapperTails,” "we," "us," or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit any of the websites operated by DapperTails, including dappertailsfranchising.com or www.dappertailsmobile.com (each, a "Site", collectively, the “Sites”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

● On our Sites.

● In email, text, and other electronic messages between you and us.

Please carefully review this Privacy Policy to understand our policies and practices regarding your information and how we will treat it. By using our Sites, you agree to the terms of this Privacy Policy. This policy may change from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Sites or by sending you an email. Your continued use after we make changes is deemed an acceptance of those changes, so please remember to check the policy for updates. If you do not agree, you may not use or access our Sites or submit your personal information to us.

1. Information We Collect

We collect various types of information to provide a seamless user experience and maintain high-quality services across our Sites. This includes:

1.1 Personal Information

When you interact with our Sites (such as submitting a contact form, requesting information, creating an account, or purchasing products or services), we may collect:

Full name
Phone number
Email address
Mailing address
Account credentials, such as a username and password, if you create an account on one of our Sites
Payment and billing information, such as billing address and payment card details, when you purchase products or services (payment card details are collected and processed by our third-party payment processors)
Transaction details, such as the products or services you purchase, request, or express interest in, and your order history
Any information you provide in forms, emails, or direct communications

1.2 Device & Usage Data

To improve website functionality and security, we may automatically collect:

IP address, browser type, and device information
Pages visited, time spent on our site, and referring website information
Behavioral data, such as clicks and interactions with forms or links information collected through cookies, web beacons, and other tracking technologies
General geolocation information, such as approximate location derived from your IP address or device settings

2. How We Use Your Information

We collect and use your information to:

• Respond to your inquiries and provide information about our products, services, and franchise opportunities

• Process, fulfill, and manage your orders, purchases, and transactions, including processing payments and providing related customer support

• Schedule, coordinate, and manage your appointments, including confirming bookings, coordinating service arrivals and timing, providing arrival or status notifications, and handling rescheduling, cancellations, and related reminders

• Create, administer, and secure your account, and verify your identity

• Improve our Sites and user experience

• Communicate with you about our services, promotions, or updates

• Analyze website activity and marketing effectiveness through cookies and tracking technologies

• Prevent fraud, security breaches, or unauthorized activities

• Ensure compliance with applicable legal obligations

3. Communication Preferences

3.1 Your Intent to be Contacted

You understand and agree that by submitting your contact information through our Site and requesting that we contact you, you are providing your prior express invitation and permission to be contacted by DapperTails at the telephone number(s) you provide, and that this consent is intended to, and does, supersede and override any prior or current registration of your number(s) on any federal, state, or internal Do Not Call list or registry. This means that even if your number is registered on the National Do Not Call Registry or any similar state registry, you are expressly authorizing DapperTails and its agents to contact you by call and/or text (SMS) at that number

for the purposes described in this Privacy Policy. When you provide your phone number and separately check the dedicated consent box for marketing communications (which is not pre-selected) or otherwise affirmatively agree to receive such communications on our Site, you give your prior express written consent to receive marketing emails, calls, and text (SMS) messages from DapperTails at the number provided. This consent includes messages sent using an automatic telephone dialing system or an artificial or prerecorded voice. You agree that entering your name and submitting the form on our Site constitutes your electronic signature, which has the same legal effect as a handwritten signature and evidences your agreement to and consent

under this Section. This consent remains in effect until you withdraw it as described in Section 3.4 below, and your withdrawal of consent will not affect the validity of any communications made before we process your request.

3.2 How We May Contact You

If you submit your information through our Site (for example, by completing a contact form, requesting information, booking a service, or otherwise providing your contact details), we may contact you by telephone, email, and/or text (SMS) message using the contact information you provide. We will do so to respond to your inquiry, to provide information about our products, services, and franchise opportunities, and to schedule, confirm, coordinate, and manage your appointments, including coordinating service arrivals and timing, sending arrival or status notifications, and handling rescheduling, cancellations, and reminders. In addition, once we

provide services to you and establish a business relationship, you understand and agree that we may also contact you by telephone, email, and/or text (SMS) message for purposes arising out of or related to that business relationship, including servicing your account, following up on completed services, and providing information about additional or related products and services.

3.3 Message Frequency and Charges

Consent to receive marketing or promotional calls and texts is not a condition of purchasing any property, goods, or services. Message frequency varies. Message and data rates may apply.

3.4 Opting Out and Withdrawing Consent

You may opt out of marketing emails at any time by using the unsubscribe link in the email. You may opt out of marketing text messages at any time by replying STOP to any message from us; you may receive a final confirmation message after you opt out. For help, reply HELP or contact us at info@dappertailsfranchising.com. You may opt out of marketing telephone calls by informing us during a call. You may also withdraw your consent to any calls, emails, and texts at any time by contacting us directly at info@dappertailsfranchising.com. We will honor your opt-out request within a reasonable time as required by applicable law.

3.5 Sharing of Your Phone and SMS Data

We do not sell, trade, or share your phone number or SMS opt-in data with third parties for their own marketing purposes. We may share this information with service providers solely to the extent necessary to deliver our messages and operate our communications programs on our behalf.

4. Data Protection & Security Measures

We implement industry-standard protections to safeguard your information, including:

Secure data storage using encrypted databases and secure servers
Access control, limiting access to authorized personnel
Regular monitoring and review of security practices

While we take reasonable precautions, no online transmission is 100% secure. The safety and

security of your information also depends on you. Although we do our best to protect your

personal information, we cannot guarantee the security of your personal information

transmitted to our Site. Any transmission of personal information is at your own risk. We are not

responsible for circumvention of any privacy settings or security measures contained on the Site.

5. Data Sharing & Third-Party Involvement

We do not sell or rent your personal information. We may share data in the following cases:

With our parent, subsidiaries, or affiliates
With service providers who assist with website functionality, analytics, or communications
To fulfill the purpose for which you provided it
To a buyer or successor in the event of a business transfer, such as a merger or acquisition, subject to confidentiality agreements
For any other purpose disclosed by us when you provide the information to us

We may also disclose your information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our customers, our company, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

6. Cookies & Tracking Technologies

Our website uses:

Cookies: To store user preferences and enable site functionality
Tracking Pixels: To monitor interactions with emails or web pages
Analytics Tools: Such as Google Analytics, to measure website traffic and performance

You can adjust your browser settings to manage or disable cookies, though some site features may be affected. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and you may exercise certain opt-out preferences through Global Privacy Control (GPC) or similar browser signals where we are required to honor them.

7. Retention & Deletion of Personal Data

We retain your personal data only as long as necessary for business and legal purposes. Contact us via email at info@dappertailsfranchising.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

8. Children's Privacy

Our Sites are intended for a general audience and are not directed to children. Children under the age of 18 are not permitted to use our Sites, and we do not knowingly collect personal information from anyone under 18. Consistent with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child in violation of this policy, we will delete that information as soon as reasonably practicable. If you

believe a child may have provided us with personal information, please contact us at info@dappertailsfranchising.com

9. Privacy Notice for California Residents

If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your “personal information” (all terms as defined in the California Consumer Privacy Act ("CCPA")). We have identified how we obtain and use personal information in this privacy policy. Under the CCPA, we are also required to provide you with the “categories” of personal information that we may collect.

In particular, our Sites have collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	NO
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	YES
G. Geolocation data.	Physical location or movements.	YES
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment- related information.	Current or past job history or performance evaluations.	NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO

We use and share the categories of personal information we collect about you consistent with the various business purposes we discuss in this privacy policy, as described in the “How We Use Your Information” and “Data Sharing & Third-Party Involvement” sections above.

Please note that the CCPA sets forth certain obligations for businesses that “sell” personal information to third parties. We do not, and have not, sold personal information to third parties.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. Right to know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the "right to know"). Once we receive your request and confirm your identity, we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

sales, identifying the personal information categories that each category of recipient purchased; and
disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

The specific pieces of personal information we collected about you (also called a data portability request).

Right to Delete

You have the right to request that we delete any of your personal information that we collected

from you and retained, subject to certain exceptions (the "right to delete"). Once we receive your

request and confirm your identity, we will review your request to see if an exception allowing us

to retain the information applies. We may deny your deletion request if retaining the information

is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please email us at info@dappertailsfranchising.com. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. You may also make a request to know or delete on behalf of your child (children under the age of 18 are not permitted to use our Sites). You may only submit a request to know twice within a 12-month

period. Your request to know or delete must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You do not need to create an account with us to submit a request to know or delete.

Response Timing and Format

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact info@dappertailsfranchising.com. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

We do not sell your personal information.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by

the CCPA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

Other California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@dappertailsfranchising.com and copy Derek@thelawdept.com.

10. Other States Privacy Rights

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Data portability.
Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please submit a request to info@dappertailsfranchising.com and

copy Derek@thelawdept.com

11. Policy Updates & Changes

We may update this Privacy Policy from time to time to reflect changes in business operations, data protection laws, or security practices. All updates will be posted on this page with the revised effective date. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us

at:

Email: info@dappertailsfranchising.com

Your privacy is important to us. Thank you for trusting DapperTails Franchising.